Website Disclaimer
Website Disclaimer: Supplement Use, Safety and Product Information
How to use the information on recsmedix.com safely, what our products are, and where to get help. This page applies to every visitor and customer, wherever you are.
Last updated: 8 October 2026
Quick summary
- Information on this website is general and educational. It is not medical advice, diagnosis or treatment.
- Speak to a doctor, pharmacist or other qualified health professional before use if you are pregnant, breastfeeding, have a medical condition, take prescription medicines or are due for surgery.
- Our products are food supplements, not medicines. Follow the dose on the label and do not exceed it.
- Stop using a product and seek medical help if you have a reaction.
- Results vary from person to person.
- Questions about a product? Message us on WhatsApp or email support@recsmedix.com.
Information, not medical advice
Everything on recsmedix.com, including product descriptions, health topic pages, guides, blog posts and reviews, is for general information and education. It does not replace advice from a qualified healthcare professional and does not create a doctor-patient, pharmacist-patient or other professional relationship with Recs-Medix.
Recs-Medix Natural Solutions is a retailer of food supplements and wellness products. It is not a clinic, medical institution or healthcare provider. In a medical emergency, contact your local emergency services straight away.
Before you use a supplement
Speak to a doctor, pharmacist or other qualified health professional before use if any of these apply to you:
- You are pregnant, breastfeeding or trying to conceive.
- You have a medical condition, including a long-term condition.
- You take prescription or over-the-counter medicines. Supplements, especially herbal ones, can interact with medicines, including blood-thinning, diabetes, blood-pressure, thyroid and heart medicines.
- You are due for surgery or a medical procedure. Ask whether to pause use beforehand.
- You have known allergies or sensitivities. Check the full ingredient list and allergen information on the product label before use.
- Do not exceed the stated dose or duration of use.
- Food supplements do not replace a varied diet, a healthy lifestyle or prescribed treatment.
- Keep supplements out of the reach of young children. Products are not intended for children unless the product page or label gives a use for children.
- Athletes who are drug-tested should check every ingredient with their governing body before use.
- Read the label, warnings and any leaflet supplied with your product before use. These take priority over website information.
If you have a reaction
Stop using the product immediately and seek medical attention. Keep the product and its label so the healthcare professional can see the ingredients. Then tell us at support@recsmedix.com or on WhatsApp so we can record the report.
Food supplements, not medicines
The supplements we sell are intended for general wellness support. They are not medicines, and they are not intended to diagnose, treat, cure or prevent any disease or health condition. In the United Kingdom and the European Union, food supplements are regulated as food and are not authorised as medicines.
For customers in the United States: these statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.
For customers in Nigeria: where a product page shows a NAFDAC registration number, that number is the product’s registration reference in Nigeria. You can check it on the NAFDAC website. For questions about the registration details of a product, contact us and we can check the available product information for you.
Product information and labels
Product pages summarise information supplied by manufacturers and distributors, such as ingredients, suggested use and any permitted claims. Formulations, ingredients and packaging can change, so always follow the information on the product you receive.
Individual results and reviews
Results depend on factors such as age, health status, diet, lifestyle and consistency of use, and no specific outcome is guaranteed. Customer reviews and ratings describe individual experiences. They are not medical advice and do not promise the same result for you.
Health topic pages
Pages organised by health topic, including the Health Conditions directory, help you browse our range. They do not mean that a product treats, cures or prevents a condition. For any health concern, speak to a qualified healthcare professional first.
Brands and trademarks
Recs-Medix Natural Solutions is an authorised distributor of more than 60 brands, most since 2017. Brand names, logos and trademarks belong to their owners and are used only to identify the products we sell. Browse them on our brands page.
Delivery and import duties
We ship worldwide with DHL Express, and delivery times are on our Shipping and Delivery page. Import duties or taxes on international orders are paid by the recipient to DHL, and DHL contacts the customer if payment is due.
Links to other websites
This website may link to other websites for convenience, such as regulator or manufacturer pages. Those sites have their own content and privacy practices, and a link does not mean we endorse them. Our own handling of your data is explained in our Privacy Policy.
Liability and your consumer rights
Nothing on this page limits or excludes our liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any right you have under consumer law that cannot lawfully be limited. This includes the remedies for damaged, defective or incorrect items on our Returns and Refunds Policy.
Subject to that, and to the extent the law allows, Recs-Medix is not liable for loss arising from use of a product contrary to its label or to professional advice, or from reliance on general website information.
Who we are and who may order
recsmedix.com is operated by Recs-Medix Natural Concepts, trading as Recs-Medix Natural Solutions. You must be 18 or over to place an order. This page and your orders are governed by the laws of the Federal Republic of Nigeria, and the mandatory consumer-protection rights of your country of residence are unaffected. Full order terms are in our Terms and Conditions.
Frequently asked questions
Is the information on this website medical advice?
No. The website gives general information for education only. It does not replace advice, diagnosis or treatment from a qualified healthcare professional.
Can I take supplements with prescription medicines?
Speak to your doctor or pharmacist first. Some supplements, especially herbal ones, can interact with medicines, so a professional should check your full list of products and medicines.
Are supplements suitable during pregnancy or breastfeeding?
Ask your doctor, midwife or pharmacist before use. Some ingredients are not suitable during pregnancy or breastfeeding, so check the label and get personal advice first.
Are Recs-Medix products medicines?
No. They are food supplements for general wellness support. They are not intended to diagnose, treat, cure or prevent any disease.
How do I check a product’s NAFDAC number?
Look for the NAFDAC number on the product page and on the product label, then check it on the NAFDAC website. You can also contact us and we can check the available product information for you.
Will I get the same results as a reviewer?
Not necessarily. Results vary with age, health, diet, lifestyle and consistency of use, and no specific outcome is guaranteed.
What should I do if I have a reaction?
Stop using the product, seek medical attention and keep the label for the healthcare professional. Then tell us at support@recsmedix.com so we can record the report.
Who pays import duties on international orders?
The recipient pays any import duties or taxes to DHL. DHL contacts the customer if payment is due.
Contact us
Questions about this page or a product? Email support@recsmedix.com or message us on WhatsApp at +234 903 962 8264. We reply within 24 hours (WAT, GMT+1). You can also use our Contact page.
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Related pages: Privacy Policy • Terms and Conditions • Shipping and Delivery • Returns and Refunds • About Us • Contact Us