Order online at recsmedix.com, pay securely, and we deliver to your home or office. Our DHL international shipping reaches customers worldwide, typically in 3–5 business days, and every DHL parcel comes with a tracking number. In Nigeria, we offer same-day delivery in Lagos and Abuja, nationwide delivery in 1–3 business days, and Payment on Delivery.
Delivery at a Glance
| Delivery option | Typical delivery time | Payment options |
|---|---|---|
| Worldwide, DHL Express | 3–5 business days after dispatch | Card or bank transfer |
| Lagos and Abuja | Same day | Card or bank transfer |
| Rest of Nigeria, DHL home delivery with tracking | Usually within 48 hours | Card or bank transfer |
| Rest of Nigeria, other couriers | Usually 2–3 days, depending on location | Card or bank transfer |
| Payment on Delivery, Lagos and Abuja | 24–48 hours | Pay when your order arrives |
| Payment on Delivery, rest of Nigeria | Usually 7–10 days | Pay when your order arrives |
| Motor park delivery, outside Lagos and Abuja (on request) | Usually 24–48 hours where possible | Arranged with you on WhatsApp |
Delivery times are counted from dispatch and can be longer around public holidays and during customs clearance.
How Ordering Works
- Order online. Add your products to the cart and check out on your phone, tablet or computer.
- Pay securely. Pay by card online or by bank transfer. In Nigeria you can also choose Payment on Delivery.
- We dispatch your order. We process orders within 12 hours of confirmed payment, Monday to Friday. Orders confirmed before 3:00 pm WAT (14:00 GMT) are usually dispatched the same day.
- Track and receive. Your tracking details arrive by email, and your order is delivered to your home or office.
International Shipping with DHL Express
- Where we ship: worldwide, wherever DHL Express delivers, including the USA, UK, Canada, the European Union, Australia and the Middle East.
- Delivery time: typically 3–5 business days after dispatch.
- Shipping cost: calculated automatically at checkout from your delivery address and parcel weight, and shown before you pay.
- Tracking: your DHL tracking number is emailed to you once your order is dispatched. Follow your parcel on DHL Express tracking.
- Phone number: add a phone number where DHL can reach you. DHL uses it to arrange delivery and customs clearance.
- Duties and taxes: any import duties or taxes your country charges are paid by the recipient to DHL. If payment is due, DHL contacts you directly with the amount and how to pay.
Delivery Within Nigeria
Same-Day Delivery in Lagos and Abuja
Orders within Lagos and Abuja are delivered the same day, to your home or office.
Nationwide Delivery
Outside Lagos and Abuja, DHL delivers to your door with a tracking code, usually within 48 hours. Other courier options usually deliver within 2–3 days, depending on your location.
Payment on Delivery (Nigeria Only)
Pay when your order arrives. Payment on Delivery is available across Nigeria, every day of the week, including weekends.
- Lagos and Abuja: 24–48 hours
- Rest of Nigeria: usually 7–10 days
Choose Payment on Delivery at checkout, or message us on WhatsApp to arrange it.
Motor Park Delivery on Request
If you live outside Lagos and Abuja, we can send your order through an express motor park service. It is arranged only at your request and with your agreement. You and the driver agree the pickup point, and your parcel is usually ready within 24–48 hours where possible. Message us on WhatsApp to arrange it.
Collect From Our Office (Optional)
Prefer to collect? Let us know on WhatsApp before you come, and pick up your order from our Lagos or Abuja office. Office details are on our Contact page.
Tracking Your Order
International and DHL orders: your tracking number is emailed to you after dispatch. Enter it on DHL Express tracking to follow your parcel.
Lagos, Abuja and Payment on Delivery orders: message us on WhatsApp with your order number for an update.
If Something Goes Wrong
- Damaged items: report them within 48 hours of delivery, with photos of the outer packaging and the product.
- Marked “delivered” but not received: contact us within 48 hours so we can raise a case with the carrier.
- Change of address: message us as soon as possible. Address changes are easiest before dispatch.
- Returned parcels: a parcel returned because of an incorrect address, failed delivery attempts or unpaid duties can be reshipped, at the customer’s cost.
- Returns and refunds: see our Refund and Returns Policy.
Shipping and Delivery FAQs
How long does delivery take to the USA, UK, Canada, the EU or Australia?
Typically 3–5 business days after dispatch, by DHL Express. Your tracking number is emailed to you as soon as your order leaves us.
Do you ship to my country?
We ship worldwide, wherever DHL Express delivers. Enter your address at checkout to see your shipping cost.
How much does shipping cost?
Shipping is calculated automatically at checkout from your delivery address and parcel weight. You see the full cost before you pay.
Who pays import duties and taxes?
The recipient pays any import duties or taxes to DHL. If payment is due, DHL contacts you directly.
Can I get same-day delivery in Lagos or Abuja?
Yes. Orders within Lagos and Abuja are delivered the same day, to your home or office.
Can I pay on delivery?
Yes, anywhere in Nigeria, every day of the week, including weekends. Delivery takes 24–48 hours in Lagos and Abuja and usually 7–10 days elsewhere in Nigeria.
Do I need to visit your office to buy?
No. Order online and we deliver to your home or office. If you prefer to collect, let us know on WhatsApp before you come.
Can I change my delivery address after ordering?
Yes. Message us on WhatsApp or email as soon as possible with your order number. Changes are easiest before dispatch.
Need Help With Your Delivery?
Our team is here to help with orders, delivery and tracking. Please include your order number when you contact us.
- WhatsApp / phone: +234 903 962 8264
- Email: support@recsmedix.com
Helpful links: Contact Us · FAQ · Refund and Returns Policy · About Recs-Medix
Last updated: 26 September 2026