Recs-medix Shipping Policy

The shipment processing and delivery time vary depending on location. However, for a local delivery we offer these services:

The same day delivery.
Office Pick up.
Express delivery (24hrs to 48hrs).
Home delivery.

The local delivery is usually between 1-2 days at most.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. So please allow additional days in transit for delivery. However, if there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Recs-medix makes use of the services of DHL. Firstly, shipping cost are automatically calculated base on size of the package ordered and delivery location or region. Secondly our partner (DHL) then determines the cost based on their Tarrif charge.

Every package are assigned a unique tracking number/Waybill number by the DHL once the shipment process is completed. Thereafter, you can track the movement of your delivery.

Recs-medix may compensate for the loss or damage of package. However, this is if it is verify the fault is not from the client. While we sort the rest out with the shipping company.

International delivery take between 3-5 days.
Recs-Medix ships every where without restrictions.
Our products are registered with all the countries relevant agencies, so we ship globally.

Recs-medix makes use of the services of DHL. Firstly, shipping cost are automatically calculated base on size of the package ordered and delivery location or region. Secondly our partner (DHL) then determines the cost based on their Tarrif charge.

Every package are assigned a unique tracking number/Waybill number by the DHL once the shipment process is completed. You can use this number to track the progress of your delivery.

Recs-medix may compensate for the loss or damage of package. However, this is if it is verify the fault is not from the client. While we sort the rest out with the shipping company.

The customer covers any extra charge stipulated by their country (if any at). However, our clients don\’t have this issue because these products are certified by their individual countries. So, there are usually no extra charge